TIMBOU-AFRICAN ACADEMIC INTERNATIONAL JOURNAL OF FINANCIAL RESEARCH AND MANAGEMENT SCIENCE (TIJFRMS)
VOL. 9 (7) MAY, 2022 EDITIONS. ISSN: 2773-1040
TIMBOU-AFRICAN ACADEMIC PUBLICATIONS,
Centre for African Development Studies,
Federal Ministry of Education, Abuja, FCT-Nigeria.
EFFECTS OF VALUE ADDED TAX ON CURRENT CONSUMER SPENDING IN NIGERIA
*Dr. CHRISTOPHER OSEGA OTUBOR (PhD); **IBRAHEEM RISLAN IDRIS; ***WETNWAN SETLE; ****AMINU U. YUGUDA; & *****KAMSEN MORDECAI DAPIM
*Department of Banking & Finance, University of Jos, Jos, Plateau State **Department of Marketing, University of Jos, Jos, Plateau State ***Department of Insurance, University of Jos, Jos, Plateau State ****Office of the Accountant General, Gombe State *****Department of Actuarial Science, University of Jos, Jos, Plateau State
The ability of any individual to spend cash to obtain a benefit from it depended on certain factors. Among it was tax, in its real sense here the value added tax, the amount the individual additionally pay or give out from the benefit derived from a satisfaction by buying of item. Most often came when goods are bought with the tax added to what was paid. This study examined from 2019 to 2021the effect on the consumer when certain amount is added to the value of a good and paid by the consumer without absolute no point of asking questions. The study adopted the descriptive survey design in consideration of a population of 3,748,456. The study adopted the Yamane formula to arrive at a sample size of 400. The simple random sampling method was used for the selection of consumers spending of goods with a distribution of 680 copies of questionnaire as self-administered. However, 570 responded and retrieved from consumers of goods. The source of data used for this study was primary source. The nature of the questionnaire used for this study was a five-point Likert-scale and validated by three senior lecturers. The method of data analysis was by linear regression employed to test the hypothesis to see the effect of value added tax on current consumer spending on goods. Finding revealed that value added tax had significant negative effect on current consumers spending on goods by negatively affecting the consumer’s purchasing power. In conclusion, consumers spending on goods were significantly determined by the value added tax as mutually inclusive for their spending where value added tax must be paid along with the cost of the goods. Recommendation was that value added tax rate should be reduced to 2.5% by the Federal Government not to the detriment of the consumer spending for buying goods
Key: Effect, Value, Added, Tax, Consumer, Spending
BEHAVIOURAL FACTORS AND INVESTMENT DECISIONS IN THE NIGERIAN CAPITAL MARKET
LILIAN NGOZI IKENWE; DR KABIRU JINJIRI; & ABBASS ADEKUNLE LAWALSON
Faculty of Business Administration, Finance, and Investment Specialisation, ABU Zaria Distance Learning Center, Ahmadu Bello University, Zaria Nigeria
There are difference factors that affect the investment decision of an investor which ranged from behavioural, cognitive, and psychological due to the risk-avert nature of investors while few are risk-takers. In this sense, the study identifies the behavioural factors that influence the investment decisions of individual investors in the Nigeria Capital Market. The study covered a sample of 150 stockbrokers in Abuja metropolis, while structured questionnaires were administered to the sampled stockbrokers. Data were analyzed using regression analysis where SPSS 22.0 was used to process the data. The study revealed that all the four factors mentioned in the study (loss aversion, overconfidence, representativeness bias, and mental accounting) were identified to influence the investment decisions in Nigeria Capital Market. The study recommends that investors should carefully consider and carry out a thorough analysis before making investment decisions, while also not being carried away by their earlier loss for their future investment decisions based on adequate information provided by the market.
Keywords: Behavioural factors, Investment decision, Capital Market, Nigerian Stock Exchange, Stockbrokers.
IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE RETENTION: AN ASSESSMENT OF THE NIGERIAN FASHION INDUSTRY
*AMINA IBRAHIM ABUBAKAR; & **NURUDEEN JIMOH (PhD)
*Ahmadu Bello University Distance Learning Centre (ABUDLC), Zaria, Kaduna State **Department of Business Administration, Kaduna State University
Employee retention is a very critical issue these days as the cost of losing talented, experienced and skilled workers is much higher than the cost of hiring new ones. Therefore, it is critical for an organization to retain their best talent with them. Thus, this research paper examines the impact of organizational culture on employee retention within the Nigerian fashion industry. The specific objective of this paper is to find out the impact of innovative, communicative and core value cultures on employee retention within the fashion industry. The statistical analysis was based on the feedback of 130 employees in the ten selected fashion houses showing that a close and significant relationship exists between organizational culture and employee retention. The statistical analysis was computed with the SPSS statistical software version 20 adopting an ordinal regression analysis technique, which was determined after a normality test was conducted. Based on the findings of this study, it was recommended amongst other things that, Fashion companies are should involve performing employees in the strategic planning process, they should be more open to new ideas from employees whilst funding these new ideas if they meet up expectations.
Keywords: Organizational Culture, Innovative Culture, Communicative Culture, Core Values, Employee Retention.
THE ROLES OF MANPOWER PLANNING AND MANAGEMENT IN AN ORGANIZATION
*AMINU SANI; & **ISMA’IL SALISU
*Department of Business Administration Al-Qalam University, Katsina **College of Higher Studied Alhuda Academy
Manpower planning in an organization is one of the most important factors to consider, especially during the recruitment process. The specific objective of this research are to improve the roles and challenges for selecting staff who are unspecialized in their field, as well as to anticipate the impact of employee performance and appraisal in the organization. The nature of this paper is conceptual. The study identified the importance of manpower planning for employee performance in an organization, as well as the need for organizations to be very careful during any recruitment process in order to promote good staff selection. The purpose of this study is to investigate the full concept of manpower planning, its impact on organizations, and the rationale for its advocacy in organizations, which includes: lowering labor costs by identifying excess staff and avoiding overstaffing; recognizing available talents in the organization and designing training programs to enhance those talents. The study recommends that the organization should review their respective human resources departments and encourage the unit by providing whatever is needed to the managers, and also organization’s managers are responsible for motivating and caring for the employees in the organization, and the organization is constantly training its employees on the division of labor in order to avoid a lack of manpower planning, and the organizational managers are responsible for implementing strategies and policies to support manpower planning in an organization.
Keywords: manpower planning, human resources, the organization, management
STAFF WELFARE AND EMPLOYEE’S PRODUCTIVITY IN NIGERIAN SPECIALIST TEACHING HOSPITAL
*EBHOTE OSEREMEN Ph.D; & **SADIQ OSHOKE AKHOR Ph.D
*Department of Business Administration, Faculty of Arts, Management and Social Science, Edo State University Uzairue, Edo State. **Department of Accounting, Faculty of Arts, Management and Social Science, Edo State University Uzairue, Edo State.
Many businesses provide financial and non-financial benefits to their employees. All services, facilities, and benefits provided or provided by an employer for the benefit and comfort of their employees are included. This investigation was carried out to better understand the health and productivity of employees at Irrua Specialist Teaching Hospital (ISTH). Questionnaires were designed and administered to respondents in accordance with primary documentation in order to meet the study’s objectives (data). The researchers used simple percentages, descriptive statistics and regression analysis was employed to test the hypothesis for this study. Based on the findings of this study, efforts should be made to improve employees’ working conditions and general well-being in order to elicit job satisfaction and motivation for increased performance.
Keywords: Staff, welfare, teaching, hospital, productivity
THE NIGERIAN EXPERIENCE IN OIL CARTELS AND GLOBALIZATION
C.O. OKWELUM, PhD
Delta State University of Science and Technology, Ozoro
In the 2020s Nigeria has started to reach breaking points in insurgency, banditry and self-determination agitations all being informed by mineral resources control. The oil cartels have not shown obvious impact or interest in these issues except OPEC which has since its inception been in the vanguard of regulating prices. The emergence of heightened globalization has equally seen the activities of both the eastern and western countries in the surge to control the Nigerian oil business space. There are emerging evidence that the current insecurities in the country have some connection with natural resources. This paper which employs the doctrinal method surveys the existence of the various oil cartels and their influence on the Nigerian oil business vis-à-vis the emerging influence of globalization. It finds that OPEC is the main cartel influencing oil and gas issues in Nigeria and that the influence of globalization is emerging and urgent. It therefore calls for attention be focused on the dynamics of competition for Nigeria’s immense mineral and strategic resources before it gives way to a spring.
Keywords: Oil Cartels, Globalization, OPEC, Oil Refiners Association.
ASSESSMENT OF MARKET SEGMENTATION AND PERCEIVED SALES VOLUME OF TOYOTA AND HONDA VEHICLE PRODUCTS IN NIGERIA
Faculty of Administration and Law, Distance learning center, Ahmadu Bello University, Zaria.
The study looked into the effect of the market on a company’s product or service sales volume. Market segmentation is critical for any company striving to compete in the global marketplace. Consumer needs are varied, and they must all be satisfied as efficiently as feasible. As a result, companies that provide a product or service must understand their numerous target customers and segment their products appropriately for each area. This research examines the segmentation process and how it may be used to increase the sales volume of an organization’s goods or services. Trend analysis was utilized to assess data collected from both primary and secondary sources. According to the findings, once products or services are adapted to various sorts of consumer segments, the criteria will be met, resulting in satisfaction and increased demand for that product or service. The study suggests that successful consumer segmentation can boost an organization’s demand for a product or service. It has also been suggested that if a profit-making corporation wants to improve sales, they should always work around segmenting customers of their product or service.
Keywords: Market Segmentation, Sales Volume, Product, and Services
RELATIONSHIP BETWEEN FINANCIAL LITERACY AND THE FINANCIAL PERFORMANCE OF SMALL SCALE ENTERPRISES (A CASE STUDY OF IKEJA IN LAGOS STATE)
ADEYEMO, ABIOLA AFOLAKEMI; & DR KABIRU JINJIRI
Faculty of Administration and Law, ABU Zaria Distance Learning Centre, Ahmadu Bello University, Zaria, Nigeria.
Surveys of financial literacy indicate consumers in many countries especially African countries do not have adequate financial background or understanding and that they estimate their needs for financial education. It has also been observed that a major bane of economic development is lack of financial literacy and inability to maximize the growing financial markets, due to the ever-increasing products and services which are continuously offered.The main aim of this study was onthe relationship between financial literacy and the financial performance of small scale enterprises in Ikeja, Lagos State.The data for this study was obtained from primary sources. The researcher sampled the entrepreneurs at Arena, Military Shopping Complex using simple random sampling. Following the major findings of this study, the table below gives a correlation of .818 which showed a strong direct correlation between financial literacy and the success of small-scale enterprises in Ikeja with p- value of 0.001 which is considered less than 0.05. Thus, the analysis inferred financial literacy leads to better financial performance of small-scale enterprises in Ikeja. Based on the findings of this research study, the following recommendations are made, the researchable aspects of the concept of financial literacy have not been exhausted in this work as the focus was just one organization in the private sector. Therefore, suggestion is being put forward for further research on this topic and in the following area: the link between basic literacy and financial literacy, the influence of wealth on financial literacy.
Keywords: Financial Literacy, Financial attitude, Financial Behaviour,Small Scale Enterprise, Productivity.
EFFECT OF PERCEIVED EASE OF USE AND SECURITY OF E-BANKING ON CUSTOMER SATISFACTION
NGOZI FOLASHADE DIOKPA
Distance learning Centre, ABU Business School, Faculty of Administration and Law ABU Zaria Distance, Learning Center. Ahmadu Bello University Zaria, Nigeria
E-Banking has transformed the banking industry in Nigeria with several new products and ways of conducting the banking business. This has led to increase competition in the banking sector and also to need to better satisfy bank customers. Therefore, there is a need to explore options that can improve customer satisfaction. The aim of this study is to examine the effect of perceived ease of use and security of e-banking on customers’ satisfaction in Abuja. The data of this study was collected from primary source using questionnaire to obtain responses from bank customers. The collected data was the analyzed using correlation and regression analysis with the SPSS version 20. Consequently, the findings from the study showed that perceived ease of use and security positively and significantly influence customers satisfaction of first bank customers in Abuja. The correlation analysis showed that there is a significant and positive relationship between E-banking attributes and customer satisfaction. Therefore, the study recommends that banks should improve the user friendliness of their e-banking channels and increase the level of encryption of their security to improve customers experience and increase satisfaction.
Keywords: Perceived ease of use, Security and Customer satisfaction
IMPACT OF ELECTRONIC BANKING ON CUSTOMER SATISFACTION: A STUDY OF FIRST BANK PLC
AKINMUTIMI MOROLAKE OLUFUNKE
Faculty of Administration and Law ABU Zaria Distance Learning Center, Ahmadu Bello University Zaria, Nigeria
The advancement in technology in the banking industry has led to the emergence of electronic banking (e-banking), which has revolutionized the way banks provide their services. The application of different technologies in the banking industry has become a competitive strategy employed by commercial banks in Nigeria. Consequently, modern banks have decided to adopt and implement e-banking strategies to remain competitive. However, limited knowledge is available regarding the effect of e-banking strategies on Customer satisfaction. This study was set out to appraise the influence of mobile banking and internet banking on customer satisfaction in First Bank. Using non-probability convenience sampling technique, data were collected from 384 customers of first bank. Structural equation modeling (SEM) technique was used for data analysis in conjunction with the partial least squares technique. The findings show that Mobile and Internet Banking have significant and positive effect on customer satisfaction. The paper concludes with recommendations for future research.
Keywords: Electronic Banking; Mobile Banking; Internet Banking; Customer; Customer Satisfaction
A CONCEPTUAL PAPER ON ASSESSING THE IMPACT OF NON- COMPLIANCE OF TAX PAYMENT ON THE ECONOMIC GROWTH OF NIGERIA
USMAN MOHAMMED BATURE; ALI USMAN; ABDULLAHI MU’AZU; & FATIMA BELLO
Accountancy Department Federal Polytechnic, Bauchi
This paper assesses the impact of non-compliance (tax avoidance and tax evasion) of tax payment on the economic growth of Nigeria. The study is conceptual in nature. Thus an analysis has been done in line with research objective in order to assess the impact of non-compliance on the economic growth of Nigeria. Data of the study was obtained from secondary sources and the result of the findings were discussed in a narrative form, the study revealed how negatively non-compliance of tax payment affect economic growth in Nigeria, therefore the study recommends among others that since tax evasion and tax avoidance have negative effect on gross domestic product of Nigeria, penalties for tax evasion such as monetary fines, jail terms or a combination of both should be adopted by the tax authorities on people who purposely try to evade filing and payment of their income taxes. For tax avoidance, tax authorities should look for measures to close the loopholes with which tax avoiders use to limit their tax liability. It also recommends that the tax administration should be effective so that adequate personal income tax would be collected and as well proceeds from tax should be used for developmental projects in order to encourage tax payers to be paying their taxes as at when due.
Keywords: Tax avoidance, Tax evasion, Economic growth, Gross domestic product, Tax rate
THE EFFECT OF CORPORATE GOVERNANCE ON DIVIDEND PAYOUT OF THE NIGERIAN MANUFACTURING COMPANIES
GARBA Y BUGAJE
Department of Business Administration, Faculty of Management Sciences, Al-Qalam University Katsina, Nigeria.
Using a survey approach, this paper examines the Board interest, perceptions of managers on dividend-payout, factors influencing dividend policy payment, issues relating to dividend policy and the corporate governance practices. The study mainly investigated the effect of corporate governance on dividend payment of the Nigerian manufacturing companies for the period of 2016 to 2020. The data for the study was generated from the annual report of five randomly selected firms from the manufacturing sector in Nigerian economy. The data for this study was analyzed using pooled panel least square model and the result revealed that board interest has a negative and insignificant impact on dividend payout of the firms under consideration. On the other hand the result of the correlation test shows that board interest has a negative relationship with dividend payout. The empirical result also indicates that Boards size was found to have been having the positive and significant effect on dividend payout among Nigerian manufacturing firms. The study suggested that firms in the sector should use insider ownership and dividend pay as a tool for managing agency conflict that always result to increased agency cost/conflict and that the choice of a particular tool will not adversely affect the firm’s performance.
Keywords: Board interest, Pooled panel model and dividend policy.
SERVICE QUALITY DIMENSIONS AND CUSTOMER SATISFACTION WITH HOTELS IN EDO STATE OF NIGERIA
1ABIRI, IBRAHIM ZUBERU, 2PROF. OKWUCHUKWU M. ANYANSOR, 3PROF. MICHAEL O. MOJEKEH
1Department of Marketing, Auchi Polytechnic, Edo State, Nigeria. 2&3Department of Marketing, Chukwuemeka Odumegwu Ojukwu University, Nigeria.
The study focused on hotels in the Edo-North Senatorial District/Zone in Nigeria’s Edo State. Service parameters, and customers’ satisfaction with hotels in Edo State’s Edo-North Senatorial District/Zone was the primary focus of the study, which used reliability, assurance, tangibility, empathy, and responsiveness as its independent variables. Conceptual review, theoretical framework, and empirical review were all used to evaluate the relevant literature. The SERVQUAL and Discrepancy theories were the foundations of this investigation. The research was conducted using a descriptive survey methodology. Nigeria’s Edo State is home to the Edo-North Senatorial District/Zone. There is no end to the population. The Cochran formula yielded a sample size of 384 participants for this investigation. A standardized questionnaire with a four-point Likert scale was adopted. A combination of face and content validity was used. Cronbach Alpa result of 0.857, which is within the allowed level, was used to test the instrument’s dependability using the test re-test method. OLS multiple regression analysis and summary statistics were used in the study. The model was found to be free of multicollinearity or orthogonality in the result analysis. The F-Statistic confirmed model validity and is an 85.7 percent correlation between the dependent and independent variables, according to the regression coefficient of 0.857. Predictors account for 74.1 percent of the variance in the dependent variable (customer satisfaction), according to a coefficient of determination of 0.741. (the independent variables). The study found that hotels in the Edo-North Senatorial District/Zone in Edo State, Nigeria, have a considerable impact on customer satisfaction if they are reliable. Customers in the Edo North Senatorial District/Zone of Edo State, Nigeria, rate their hotel experiences highly when they feel safe and secure. In other words, hotels in the Edo-North Senatorial District/Zone in Edo State, Nigeria, were found to have a considerable beneficial effect on customer satisfaction. Customer satisfaction at hotels in Nigeria’s Edo-North Senatorial District/Zone is strongly influenced by empathy. Customer satisfaction at hotels in Nigeria’s Edo-North Senatorial District/Zone is highly influenced by responsiveness. The study found that hotels in the Edo-North Senatorial District/Zone in Edo State, Nigeria, had a substantial impact on customer satisfaction because of the quality of their services. According to one recommendation, customers are more likely to return to a hotel if they are satisfied with the location and ambience of its branches. Customers should be able to choose from a variety of convenient operating hours when staying at a hotel. Customers should be able to find and evaluate hotels because of their strategic placement quickly. Customers are more likely to return to a hotel if they have had a positive experience. Thus hotels should pay more attention to the assurance aspects of their service. Customers want hotels to have a system that allows them to receive feedback and connect with those who use it. Finally, hotel owners in the Edo-North Senatorial District/Zone should ensure that their services to consumers are of good quality and dependable to prevent losing business.
Keywords: Customer perception, Service quality, Service dimensions, Reliabity, Assurance, Tangibility, Empathy, Responsiveness, Customer satisfaction, Hotels.
REFOCUSING ON EMPLOYABILITY SKILLS: A VERITABLE TOOL FOR OFFICE TECHNOLOGY AND MANAGEMENT GRADUATES’ ENTREPRENEURSHIP AND 21ST CENTURY WORKPLACE
UKONU, EGBE ELIZABETH; & HABU, JINGI UMAR
Department of Office Technology and Management, Federal Polytechnic, Mubi
This paper brings to the fore the essence of refocusing on employability skills as a veritable tool to make OTM graduates fit for entrepreneurship and the 21st century workplace. Employability is not just about getting a job, it is about a broader set of skills and attributes that will enable a graduate to be successful throughout their working life, whether self-employed or working of someone. Employability skills required by the OTM graduates includes but not limited to hard and soft skills. Hard skills are the technical skills that include ability to access and navigate the computer, word processing which is the ability to create, edit, save, retrieve and delete documents, ability to use the photocopier, ability to copy, move, rename, justify, centralise, left align documents, ability to scan, infact the ability to use the Microsoft Office package among others while soft skills include various skill set such as leadership, business management, time management, creative thinking and problem solving. Soft employability skills are vital for promoting innovation, business growth and competitiveness. As good as these skills are for smooth running of the 21st century office, there are some factors that hinder the acquisition of these skills, which include: lack of or inadequate Infrastructural facilities, inadequate funding of the education sector, lack of motivation to the lecturers by not constantly sending to workshops and conferences and even study fellowship leaves for training and retraining in their areas of specialization, and students not exposed excursion during their training. Based on the foregoing, the following recommendations were made: Office Technology and Management graduating students should endevour to familiarize themselves with all hard and soft skills necessary to make them relevant in the 21st century workplace, the Nigerian government should make enough funds available for the acquisition of instructional materials in Higher institutions of learning in Nigeria especially the polytechnics to acquire the relevant equipment among others.
Keywords: Refocusing, employability, entrepreneurship, OTM graduates, 21st century office
EFFECT OF GOVERNMENT EXPENDITURE ON SOLID MINERAL RESOURCES ON ECONOMIC GROWTH IN NIGERIA
*AGUNUWA EKOKOTU VINCENT (Ph.D); **JOHNSON-ITABITA PATIENCE ( Ph.D)
*Department of Banking And Finance, School of Business Studies, Delta State Polytechnic, Otefe – Oghara. **Department of Business Administration Management, School of Business Studies, Delta State Polytechnic, Otefe, Oghara
The main objective of this study is to empirically assess the effect of government expenditure on solid mineral resources on the level of economic growth in Nigeria. The study covered the period between 1990 and 2020. The co-integration and its implied error correction model (ECM) were used to analyze the data. The unit root test result indicates that all the variables became stationery after the first difference was taken, i.e. I(1) at one percent level. The Johansen Co-integration test result indicates that all the variables have a long run equilibrium relationship for the period under review. The result of the Parsimonious ECM indicated that government expenditure on gold (GG) and government expenditure on coal (GC) have significant and positive impact on the real gross domestic product (RGDP). Government expenditure on limestone (GL) has an insignificant and positive impact on the RGDP. The result of the ECM indicates a satisfactory speed of adjustment.
Keywords: Economic growth, Government expenditure on gold, Government expenditure on limestone, Government expenditure on coal, Co-integration
EFFECT OF BOARD GENDER DIVERSITY ON MARKET BASED PERFORMANCE MEASURES OF LISTED INSURANCE COMPANIES IN NIGERIA
*SHEHU ABUBAKAR ADAMU; *MOHAMMED ALHAJI NUHU; & **IBRAHIM BUKAR BUBA
*Department of Accountancy, Federal polytechnic, Damaturu, Yobe state. **Department of Banking and Finance, federal polytechnic Damaturu.
Women on board is an intricate matter that exist in the world, the role their plays is yet to reveal. This study examines the effect of board gender diversity on market based performance of listed insurance companies in Nigerian stock exchange. This study selects Ten (10) listed insurance companies using simple random sampling method and technique for a period of five years (5) i.e. 2012-2016. The findings of this study shows a significant positive relationship between gender diversity and firm’s performance (Measured by Tobin’s q). It was recommended that, Companies should include more women on board to boast their performance through meaningful contribution from them.
Keywords: Board Gender, Tobin’s Q, Insurance companies, firm performance, firm size.
NON-BANKING FINANCIAL INSTITUTIONS (NBFI’S) AND THE GROWTH OF SMALL AND MEDIUM ENTERPRISE (SME’S) IN GUSAU, ZAMFARA STATE
AHMAD SULAIMAN and DAHIRU ALHAJI BALA BIRNIN TSABA
Department of Banking and Finance, Federal Polytechnic Kaura Namoda Zamfara, State
This work studies the relationship between the financing functions of non-banking financial institutions (NBFI’s) and the growth of small and medium enterprises in Zamfara state. This area of study has been selected to be a state with low economic growth resulting from little impact of small and medium enterprises growth and development. A descriptive design was employed to determine and describe the relationship between NBFI’s and SME’s growth in Zamfara State. A simple random sample technique was adopted to choose about 3 NBFI’s namely discount houses, pension fund administrators and mortgage institutions in the state and 35 SME’s for the study. Data were analysed with the aid of descriptive and inferential statistics. The study reveals that most of the SME’s owners were not educated on the impact of NBFI’s and the growth of SME’s. Lack of policies awareness by the SME’s owners and NBFI’s managers constitute hindrance of the impact of NBFI’s to the SME’s growth in the state in question. While lack of general knowledge of the functions of NBFI’s by SME’s owners was a major factor preventing SME’s benefiting from financing functions of NBFI’s and in essence affect the growth of SME’s. recommendation in relation to the study findings were suggested which are organising seminars, workshops, and conferences creating information on the financing functions of NBFI’s and relationship on the growth of SME’s by the stakeholders such as practitioners, researchers and the government in all the local government areas of Zamfara state and Gusau the capital in particular.
Keywords: NBFI’s, SME’s, financing and information.
ASSESSMENTS OF LEADERSHIP STYLE ON EMPLOYEE PERFORMANCE: POWER HOLDING COMPANY OF NIGERIA (PHCN) PLC, AUCHI DISTRICT AS A CASE STUDY
*MR EWEMIE BENEDICT; & **ANTHONY EMHENYA IYOHA, Ph.D
*Department of Humanities and Social Sciences, School of General Studies, Auchi Polytechnic, Auchi.**Department of Political Science and Public Administration, Edo State University Uzairue, Edo State, Nigeria
This study examines the impact of leadership style on employee performance. It is the view of the research that leadership style plays an important role in the behavior of an employee in the organization. Questionnaires and interview method were used to collect data. The secondary source, which entails the use of published materials were also used for data collection. The simple random sampling was used to select the respondents for the study while the chi-square method was used to test the validity or otherwise of the hypothesis so formulated. Based on this, conclusion and recommendations were made by the researchers.
IMPACT OF HUMAN CAPITAL ON SMALL AND MEDIUM SIZED ENTERPRISES’ (SMES) INNOVATIVENESS
*ADETOWUBO-KING, SUNDAY ADETAYO; *OYESANYA FEMI; & **ADEYEMO SAKAR ADEGBOLA
*Department of Business Education, Tai Solarin College of Education, Omu-Ijebu, Ogun State. **Department Of Management Science, Federal Polythnic, Iree, Osun State
Many enterprises especially the Small and Medium Scale (SMEs) are bedevilled with deficit of required human capital thereby hindering maintaining high level of innovation capability. Hence, this study therefore examined the impact of human capital on SMEs innovativeness in South-western Nigeria. Specially, the study examined the demographic characteristics of respondents in the study area. It also determined the extent to which human capital affects SMEs’ innovativeness.The population of this study consisted of all registered SMEs in the South West, Nigeria. The numbers of registered SMEs in South West, Nigeria were based on the official statistical sources of SMEDAN. Structured questionnaire in form of drop-and-pick later were administered to a sample of 373 targeted SMEs. Data were analyzed using both descriptive (frequencies, tables, weighted mean score and percentages) and inferential (Linear regression model) statistics. Results of analysis revealed that majority (71.3%) of the respondents were male, married (86.9%) and had HND/B.A/B.ED/B.Sc (67.8%) and worked in services provider industries (53.1%). The linear regression analysis indicated that human capital (p<0.05) is significant determinant of SMEs innovativeness in Southwestern Nigeria. Therefore, it is recommended that human capital such as competence, cooperation among employees must be considered as measures of employees’ skills which will help managers make decisions and take actions assigning tasks to employees that are designed to implement the firm’s strategy. There is need for managers to leverage on the firm’s human capital in order to engage the organizational capabilities in ways that are designed to implement the firm’s strategy. There is also adequate need for effective strategy implementation which involves understanding the essential employee role behaviours needed for implementation and then designing or adopting management practices that can be used to shape a firm’s human capital and its repertoire include methods for attracting, selecting, developing, motivating and retaining talent that create value for the firm’s customers and thereby create a competitive advantage.
Keywords: SMEs, Human capital, Performance, Innovativeness, Linear regression, Nigeria
THE IMPORTANCE OF MOTIVATION TO EMPLOYEES PERFORMANCE IN THE POLYTECHNIC BALI
Department of office technology and management
Motivation plays an important role in all public and private organizations. Without motivating the employees organizations cant run and cant achieve their goals. The Purpose of present study is to explore the important of motivation on employees performance of the employees in the polytechnic Bali. The data for present study has been collected from five major ward of the polytechnic Bali. Results from present study explores that motivation plays a vital role toward the performance of employees in the polytechnic Bali. Many organization in Nigeria have failed to realize the role motivation play in public and private sector dealings. This is probably because they do not understand the concept of motivation and necessary tools for promoting same. Motivation, in fact, goes beyond attractive employees performance, producing quality products or rendering quality service, advertising, paying good salary, bonus, incentive and so on. It pervades every aspect of a business concern-from the least worker’s personality to the dealings within the organization and with the large society. In the face of the dynamics of our society especially in the business world, brought about by motivation of employee’s are faced with stiff competition that maintaining a competitive edge requires aggressive strategies. One of such strategies is effective motivation of employees which will lead to their performance in organizations. The focus of this research work was to investigate the motivational strategies that could be employed to build and promote motivation in order to enhance the performance of employees. Research was conducted on polytechnic Bali to show a comparative effect of motivational performance.
Keywords Motivation, employee’s, performance, motivational theories.
CORPORATE GOVERNANCE AND PERFORMANCE OF BANKS IN NIGERIA
ALIYU, MOHAMMED INOBEMHE1, OKOLIE SYLVESTER2
Department of Banking and Finance, School of Business Studies, Auchi Polytechnic, Auchi, Edo State
This study examines corporate governance and bank performance in Nigeria. The specific objectives of the study are to determine the impact of board size, board independence, audit committee size, bank size on deposit money banks’ performance in Nigeria within twenty (20) years (2001 – 2020). The longitudinal research design is used in this study. The sample will focus on five deposit money banks in Nigeria which are Access Bank Plc, Fidelity Bank Plc, First Bank of Nigeria Plc, United Bank for Africa Plc and Zenith Bank Plc. The findings reveal that board size (BSZ) has negative relationship with both profit after tax and shareholders fund and has no statistically significant impact on both profit after tax and Shareholders fund, board independence (BINDEP) has a negative relationship with profit after tax and shareholders fund. But has no statistically significant impact on profit after tax and shareholders fund, audit committee size (ACOMSZ) has positive significant relationship with profit after tax and shareholders fund, but not statistically significant with both dependent variables (Profit after tax and shareholder) and Bank Size (BNKS) has a positive and statistically significant impact on corporate governance. Amongst other recommendations the study recommends that in order to boost total assets (bank size) there is need to increase bank’s profitability, as such banks’ should make sure that a lot of huge proportion of their cash and dues to productive investments.
Keywords: transparency, accountability, Shareholders fund, corporate governance, profit after tax
OWNERS’ PERCEPTION ON OCCUPATIONAL FRAUDS AMONGST SMALL AND MEDIUM SCALE ENTERPRISES
*AKAMIOKHOR, CLIFFORD ALIU; & **AKIEGBEME MUHAMMAD ISAH
*Department of Accountancy, School of Business Studies, Federal Polytechnic, Auchi, Edo State, Nigeria. **Department of Banking and Finance, School of Business Studies, Federal Polytechnic, Auchi, Edo State, Nigeria
This study was carried out to empirically examine owners’ perception on occupational frauds amongst small and medium scale enterprises. We also ascertained the possible influence of absence of whistleblowing, lack of adequate knowledge, non-application of forensic accounting services, weak internal control system on occupational fraud amongst Small and Medium Scale Enterprises. The instrument used for the purpose of this research was gathered through primary source. The researcher administered one hundred (100) questionnaires to respondents comprised of management/non-management staff of Small and Medium Scale Enterprises (SMSEs) owners in Benin City. Out of one hundred (100) questionnaires administered, only ninety-six (96) were retrieved and were used for the analysis. The hypotheses were tested using Ordinary Least Square (OLS) regression technique. The findings from analysis revealed that absence of whistleblowing, lack of adequate knowledge and non-application of forensic accounting services enhances occupational fraud amongst Small and Medium Scale Enterprises. The study also revealed that weak internal control system does not promote occupational fraud amongst Small and Medium Scale Enterprises. In line with the findings, the study recommend that the management of small and medium scale enterprises are by the findings of this study encouraged to undergo auditing course. Doing this will provide them and the knowledge of auditing which will in turn reduce occupational frauds in their respectively establishment.
Keywords: Auditing, employees, forensic accounting services, internal control system.
CHALLENGES OF IN-SERVICE TRAINING AND DEVELOPMENT AMONG SECRETRIES IN THE POLYTECHNIC, BALI, TARABA STATE
School of Business Studies, Department of Office Technology and Management
This study was conducted to determine the challenges of in-service training and development among secretaries in the Polytechnic, Bali, Taraba State. Three research questions guided the study, related literature were reviewed and the study adopted a survey research design. The target population was the entire secretaries in the Polytechnic, Bali, Taraba State. A twelve item questionnaire was used as instrument for the collection of data. Data were presented and analyzed using statistical mean. The study revealed among others that lack of support from the management of the Polytechnic, Bali, Taraba State for funding is a challenge of in-service training and development. It was recommended among others that the management of the Polytechnic, Bali should endeavor to properly organize and coordinate the policy of in-service training so as to create enabling environment for secretaries to update their knowledge and skills in this dispensation of Information and Communication and Technology (ICT) and that; secretarial staff should at any time be ready to go for in-service training and development not minding inconvenience it might cause them as that will provide a basis for the improvement of their efficiency in the workplace.
Keywords: In-service, Secretary, ICT, Reprography, Training
THE ROLE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN PAYROLL OPERATIONS FOR POLYTECHNICS IN NIGERI
AKILU UMAR BAKARI
School of Business and Management Technology, Department of General Studies, The polytechnic Bali
Payrolling of staff in polytechnics lays significance on prompt rewards and productivity. Payment of salary in polytechnics is a key to performance effectiveness, efficiency and service success. This work discusses the role of Information and communication technologies (ICT) in payroll operation for polytechnics in Nigeria. Information and communication technologies (ICT) refer to several forms of information exchange between two or more computers through any of the several methods of interconnection. These technologies provide speedy, low-cost and convenient means of communication. The adoption of these technologies in polytechnics in Nigeria federal and state government have been found to have direct positive impact on the institutions efficiency and have led to more rapid acceleration of development in the country. Technology is transforming human resource (HR) practices and activities by improving their effectiveness in managing organizational resources. The use of relevant technology in HR would increase organizational ability to meet new challenges such as globalization and increase of diversity in workplaces. Computerized payroll system is one of the technologies commonly used in HR and measured as the heart of HR activities. Utilization of Information Technology (IT) is now entered in a very good condition that can be used in every aspect of life. Utilization of good IT will generate benefits for its users in utilizing IT. As well as in the field of employee payroll information systems are needed in the polytechnics system, by utilizing IT, will be faster in processing data and generate payroll reports are also fast. The study proposes some recommendations and suggests other avenues for more research as well.
Keywords: Role, Information and communication technologies (ICT), Payroll, polytechnics, Nigeria.
IMPACT OF RECORD MANAGEMENT ON THE PERFORMANCE OF SECRETARIES IN BALI LOCAL GOVERNMENT SECRETARIAL
Office Technology and Management Department
The study intends to look at the impact of record management on the performance of secretaries in Bali Local Government secretarial three research question were answer. This study adopted a survey research design. A pollution of 15 employees comprising of executive and off professionals drawn from the organization under study form the respondents of the study.
NIGERIA AS AN EMERGING ENTREPRENEURIAL ECOSYSTEM: PROSPECTS & CHALLENGES
*ABDULLAHI MOHAMMED UMAR; **ABDULKADIR ADAMU; **ABDULRAHMAN ABDULLAHI; & **ADAMU HASSAN SHINGA
*Department of Business Administration and Management, Gombe State Polytechnic Bajoga **Gombe State Polytechnic Bajoga
Until recently, the global concern is growing about the need for effective Entrepreneurial Ecosystem with a view towards public private partnership in building a practical ecosystem for promoting Micro, Small and Medium Enterprises (MSMEs) development. Entrepreneurship in Nigeria has suffered so many years of neglect and deficiencies, this is in spite of array of policy decisions and programs embarked by successive governments over time to bring socio-economic development and growth in the sector. The Nigerian entrepreneurial ecosystem consists of a diverse pool of actors from the public, private, nonprofit and development sectors carrying out different ecosystem functions that impact and determine entrepreneurship outcomes. Using the Isenberg’s six pillars of the entrepreneurial ecosystem framework, the study employed analytical review method to examined the Nigerian entrepreneurial ecosystem and explored deeper into the Nigerian economic, financial, social, political, and cultural contexts. The study revealed the issues that facilitated and impeded on the six pillars reviewed in the Nigerian entrepreneurial ecosystem. It was concluded that, unless there are deliberate attempts by government to creating enabling environment for smooth and successful engagements and collaborations with all stakeholders to meeting the entrepreneurs needs; all efforts and governmental strides to ensuring speedy entrepreneurship transformation and sustainable economic development will remain sluggish and unattained. This paper recommends amongst others, that there should be consistent monitoring and review of policies on entrepreneurship that will ensure its impact on startup, survival and growth of SMEs.
Keywords: Entrepreneurial Ecosystem (EE), Entrepreneurship, Small and Medium Enterprises, Government, Entrepreneurship Development.
IMPACT OF DISCIPLINARY MEASURE ON EMPLOYEES PERFORMANCE IN FEDERAL MEDICAL CENTRE, BIDA
SALIHU SHEHU1, USMAN BABA UMAR2, ABDULMUTALIB ABDULSALAM3 & USMAN MAIMUNA4
1,2&4Department of Marketing, the Federal Polytechnic, Bida Niger State. 2Department of Business and Management, the Federal Polytechnic, Bida Niger State.
The levels of indiscipline in the public sectors in Nigeria are found to be responsible for low productivity in government’s desire to achieve higher living standard for the people. In spite the disciplinary measures taken by the management, however staff irresponsibility still continues to increase. This study examined the impact of disciplinary measures on employees performance in Federal Medical Centre, Bida. A survey research design was adopted and questionnaire with interview were employed to gather the relevant required data. The data collected were analyzed statistically using Pearson correlation, bivariate analysis and regression analysis. It was revealed that demotion, termination of appointment and withholding of financial benefits which are the proxies of independent variable has positive effects on staff conducts in FMC Bida. However, it was revealed that termination of appointment is the most effective disciplinary measure having the highest positive correlation coefficient, hence, the following recommendations were made, and that organization should in the first place make sure new and existing employees are made to understand the culture, policies and norms of the organization. This will make them to be adequately informed of the actions that are regarded as indiscipline act and that the management on its part should avoid practices that could cause rancor and apprehension like favoritism within the organization.
Keywords: Disciplinary measures, Staff conduct, Favoritism, Training.
IMPACT OF CELEBRITY ENDORSEMENT ON CONSUMER PURCHASE OF ELECTRONIC PRODUCTS IN AUCHI METROPOLIS, EDO STATE
ABIRI, IBRAHIM ZUBERU
Department of Marketing, School of Business Studies, Auchi Polytechnic, Auchi, Edo State, Nigeria.
Celebrity endorsement is a one of the vital marketing strategies adopted to achieve organizational goals. This study focused on the influence of celebrity endorsement on consumer purchase of selected electronic products in Auchi Metroplis, Edo State. The specific objectives of the study are to determine the influence of celebrity credibility on consumer purchase for selected electronic products; to ascertain the influence of celebrity attractiveness on consumer purchase for selected electronic products; to examine the influence of celebrity expertise on consumer purchase for selected electronic products; to investigate the influence of celebrity trustworthiness on consumer purchase for selected electronic products; and to evaluate how the testimony of a celebrity influences consumer purchase of selected electronic products in Auchi. Relevant conceptual, theoretical and empirical literatures were reviewed. The study was anchored on the meaning transfer theory by McCracken (1989). The study adopted survey research design and primary data were used. The population of study is made up of consumers of electronic products in Auchi, Edo State. Questionnaire was used as the instrument of data collection. The study employed the five-point Likert scale with strongly agree (5) to strongly disagree (1). The data collected were analyzed using simple mean and standard deviation while the Chi-square statistical techniques was used to test the research hypotheses. The study found that celebrity credibility, celebrity attractiveness, celebrity trustworthiness, and testimony of a celebrity were found to have significant influence on consumer purchase for selected electronic products in Auchi, Edo State, while celebrity expertise has no significant influence on consumer purchase for selected electronic products in Auchi, Edo State. The study concludes that celebrity endorsement has significant influence on consumer purchase of electronic products in Auchi, Edo State. The study recommends among others that manufacturing firms should always endeavor to produce quality products that will foster trust and believability to both the fans of these celebrities and their customers.
Keywords: Celebrity endorsement; Consumer; Purchase decision; Electronics products; Celebrity credibility; Celebrity trustworthiness; Celebrity testimony.
IMPACT OF SALES PROMOTION MECHANISM ON SALES GROWTH; EVIDENCE FROM NESTLE PLC, ABUJA
HASSAN OWOLABI TAOHEED
In today’s world, most businesses operate in a complicated and competitive market where customer needs are continuously changing. In order to meet this challenge, management of commercial organizations has had to expand the amounts of resources available, with particular emphasis being paid to acquiring and maintaining consumers and clients. This predicament has given rise to the marketing idea defined by Kotler (1988) as “the determination and subsequent fulfilling of consumer requirements and desires in a more efficient and effective manner than one’s rivals. As a consequence, marketers have begun to deploy a variety of marketing communications techniques in order to assist them win in this game of competitiveness. In other words, advertising is a method of communicating with an audience in order to urge them to make a purchasing choice about a product or service while also providing information to viewers. It is regarded as a critical and indispensable component of the economic development of marketers and companies (Mahmud, Mohammad & Sultan, 2014).